Frequently Asked Questions

Choose your product and size, add it to your bag and go to checkout. Enter your delivery details, pick a payment method and confirm.

You can pay online with UPI, cards, net banking or wallets, or choose Cash on Delivery. With Cash on Delivery you pay nothing online and pay the full amount in cash when your parcel arrives.

Yes. Join our email list at the bottom of any page and we will send you a code for 10% off your first order. It works once per customer, on your first order.

Shipping is free on orders of ₹999 and above. For smaller orders there is a flat ₹79 shipping charge, shown at checkout before you pay.

Orders are dispatched within 1 to 2 business days. Delivery then takes 4 to 5 business days in metro cities and 7 to 8 business days in the rest of India.

Open the Track Order page and look up your order with your order ID. You will see its latest status.

You can return or exchange items within 14 days of delivery if they are unused, unwashed and have their original tags. We arrange a free pickup.

After we check your returned item, you choose a refund to your original payment method or store credit. Refunds are processed within 5 to 7 business days of approval.

Yes, for free until it is dispatched. Contact us with your order ID. After dispatch it cannot be cancelled, but you can return it. Please place a Cash on Delivery order only if you intend to accept it.

Use our size guide. If you are between sizes, contact us and we will help you pick.

Leggings with built-in panty are made to order in sizes XS–XXL, so they may take a little longer to dispatch than our other products. You can optionally add your Waist, Hip and Length measurements at checkout so we can double-check the fit. Our usual return and refund policy applies.

Email hello@drakkaractive.com or call/WhatsApp +91 95809 99363, Monday to Saturday, 10am to 6pm IST.